Privacy Policy

Welcome to Divya Industries. This privacy policy outlines our practices regarding the collection, use, and sharing of your personal information through our website https://shop.divyaproducts.in (hereinafter referred to as the "Site"). By using the Site, you consent to the policies and practices described in this statement.

Information We Collect

We collect personal information you provide to us when you purchase products, register an account, or interact with our services. This information may include your:

Name
Address
Phone number
Email address
Payment information

Collection Methods

We collect your information through online forms during account registration, order placement, and other Site interactions.

Use of Your Information

Your information is used to:

Fulfill your orders
Communicate with you about your orders and inquiries
Provide customer support
Send you promotional messages via WhatsApp, email, or telephone (with the option to opt-out by replying to the specific channel)

Sharing Your Information

We share your information with third-party delivery agencies to fulfill your orders. We do not sell, rent, or lease our customer lists to third parties.

Storage and Security

Your personal information is stored on our website, which is protected by Wordpress security measures. We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure.

Retention of Personal Information

We retain your personal information indefinitely. If you wish to have your information removed, please email us at info@divyaproducts.in.

Access, Modification, and Deletion of Information

You may request access to, modification of, or deletion of your personal information by emailing info@divyaproducts.in.

Cookies and Tracking Technologies

Our Site, powered by OpenCart, may use cookies and similar technologies for enhancing your user experience and understanding site usage.

No Age Restriction

There is no age restriction for users to purchase from our website.

Compliance

Our privacy practices are designed to provide protection for your personal information, without specific adherence to national or international regulatory frameworks.

Policy Updates

We may update this privacy policy from time to time. The latest version will always be posted on our Site with the updated date at the top.

Automated Decision-Making

We engage in automated decision-making, including profiling for business analytics, and to provide you with tailored offers and services.

Payment Processors

We use third-party payment processors like Google Pay, Paytm, and Stripe to handle payment transactions. They process your payment information securely and in accordance with their own privacy policies.

For any privacy-specific concerns or inquiries, you may contact us at info@divyaproducts.in.

Data Breach Notification

While we do not collect sensitive personal information, in the event of any data breach, we will take necessary steps to address the situation and inform the affected individuals as appropriate.